Standard Business Hours
Orders received during business hours will be processed as soon as possible. Orders or inquiries made during non-business hours or during observed holidays will be addressed the next business day.
If you wish to place a Bulk order, please contact us at
firstname.lastname@example.org. We will review the request and respond with more information.
Please provide the following information:
Orders & Payment Options
You will be charged at check out when you place your order.
The following credit cards are accepted by Condor-Elite:
Condor-Elite does not accept:
Condor-Elite only has in-stock items available for purchase online. If an item is out of stock, it will be temporarily unavailable for purchase online. Please contact your nearest retailer to inquire about in-store availability.
About Your Order
To ensure that our emails are delivered promptly to your inbox, please add “email@example.com” to your contacts or safe senders list. You will receive one or more of the following emails after your order is placed:
Shipping & Delivery
Tracking Your Order
Performing a Return:
If you would like to perform a return, please follow the steps listed below.
California State law requires that items be cleaned before being returned for repair or replacement, so please clean out your pack before returning. Package the merchandise in its original container, if available. If the original container is damaged or no longer in your possession, please use a box of appropriate size to ship the product back to us. Remember that if you use a box of the wrong size, the return may be damaged in transit. Enclose the completed Return Form and a copy of the Condor-Elite receipt or packing slip.
Shipping the Return
Affix the Return Label and return your item(s) to:
Condor Outdoor, 5268 Rivergrade Rd., Irwindale, CA United States
Warranty & Repairs
Our obligation to the original purchaser shall be to repair or replace, at our own discretion, a defective Condor Elite product returned by the original purchaser, all incoming shipping charges prepaid.
Should your Condor-Elite product become damaged, we offer a repair service to assess if your product can be repaired, and perform subsequent repairs.
To determine if your product is repairable, please take photographs with the following criteria:
All Terms and Conditions may be subject to change without notice.